Výpadek 31.5. - 2.6.2008

ViR · Moderátor Založen: 30. 01. 2005 Příspěvky: 4874

Pokud pátráte po příčině poněkud delšího výpadku fóra, pan kolega admin edasx obdržel níže uvedené vysvětlení:

This evening at 4:55 in our H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room Thankfully, no one was injured. In addition, no customer serve rs were damaged or lost.

We have just been allowed into the building to physically inspect the damage. Early indications are that the short was in a high-volume wire conduit. We were not allowed to activate our backup generator plan based on instructions from the f ire department.

This is a significant outage, impacting approximately 9,000 servers and 7,500 customers. All members of our support team are in, and all vendors who supply us with data center equipment are on site. Our initial assessment, although early, p oints to being able to have some service restored by mid-afternoon on Sunday. Rest assured we are working around the clock.

We are in the process of communicating with all affected customers. we are planning to post updates every hour via our forum and in our customer portal. Our interactive voice response system is updating customers as well.

There is no impact in any of our other five data centers.

I am sorry that this accident has occurred and apologize for the impact.

Sincerely,

Douglas J. Erwin
Chairman & Chief Executive Officer

Další informace jsou k dispozici také zde http://service-update.theplanet.com/.

(Doufejme, že další "kraťasy", výbuchy a požáry již nebudou.... Shocked

.)

Daniel · Založen: 12. 11. 2006 Příspěvky: 1865

Bohuzel 3.6.2008 byl dalsi

edasx · Site Admin Založen: 10. 09. 2004 Příspěvky: 639

ano, zalozni generator totiz neutahl klimatizace. v nejblizsi dobe lze jeste par vypadku ocekavat. podle zprav tato havarie v jednom z nejvetsich hostingovych center sveta ovlivnila az 700,000 websites a cca 10000 serveru.